Privacy Policy

CryptoCashback Ltd. ("we", "us", "our") takes your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information when using our CryptoCashback platform.

By using our service, you agree to the information collection and use practices described in this policy. We are committed to transparency in our data processing practices.

This policy applies to all users of our platform, including website, mobile applications, and related services.

2.1 Personal Information

• Email address for registration and communication
• Password (stored in encrypted form)
• Withdrawal data (bank details, wallet addresses)
• IP address and device information for security

2.2 Purchase Data

• Receipt images uploaded by users
• Extracted information: store name, purchase amount, date
• Transaction history and cashback earned
• Platform usage statistics

2.3 Technical Information

• Activity logs and platform interactions
• Browser and operating system information
• Cookies and similar tracking technologies
• Performance and error data

We use collected information for the following purposes:

3.1 Service Provision

• Processing uploaded receipts with AI
• Cashback accrual and balance management
• Processing withdrawal requests
• Providing customer support

3.2 Security and Compliance

• Preventing fraud and abuse
• AML/KYC compliance requirements
• Monitoring suspicious activity
• Protection against unauthorized access

3.3 Service Improvement

• Usage analysis for functionality improvement
• Developing new features and partnerships
• Personalizing user experience
• Market research and trend analysis

We may share your information in the following cases:

4.1 Service Providers

• Cloud providers for data storage (AWS, Google Cloud)
• Payment systems for withdrawal processing
• Analytics and monitoring services
• Customer support service providers

4.2 Partners

• Partner stores (aggregated statistics only)
• Cryptocurrency exchanges for conversion
• Blockchain services for transactions

4.3 Legal Requirements

• Upon request from law enforcement
• To comply with court orders
• When suspected of illegal activity
• To protect our rights and security

We implement modern security measures to protect your data:

5.1 Technical Measures

• Data encryption in transit (TLS 1.3)
• Data encryption at rest (AES-256)
• Multi-factor authentication for system access
• Regular security audits and penetration testing

5.2 Organizational Measures

• Limited data access for authorized personnel only
• Employee security training
• Data processing policies and procedures
• Data access monitoring and logging

Under applicable law, you have the following rights:

6.1 Access and Control Rights

• Access: Request a copy of your personal data
• Correction: Correct inaccurate or incomplete data
• Deletion: Request deletion of your data ("right to be forgotten")
• Restriction: Limit processing of your data

How to exercise rights: Send a request to privacy@cryptocashback.com specifying the desired action. We will respond within 30 days.

7.1 Retention Periods

• Account data: Until account closure + 7 years for compliance
• Receipts and transactions: 7 years for tax and legal compliance
• Security logs: 2 years for incident investigation
• Marketing data: Until consent withdrawal or 3 years of inactivity

For privacy questions, contact us: